5

5 stars isn't enough as far as I am concerned. Mechanics are usually a necessary evil that I used to despise until I took my car to Motorpool, not only was the staff warm and inviting, but they were (brace yourself) HONEST. The waiting room has a television that not only works but is equipped with cable and a video game console with a comfortable couch to watch it from and a HUGE selection of complimentary snacks and drinks too so hanging out while they work is not only painless but fun. But besides being honest, friendly and having a great place to wait, they are also fast, reliable, thorough, and dependable and they have literally gone out of their way to make each of my experiences with them awesome.

5

5 stars isn't enough as far as I am concerned. Mechanics are usually a necessary evil that I used to despise until I took my car to Motorpool, not only was the staff warm and inviting, but they were (brace yourself) HONEST. The waiting room has a television that not only works but is equipped with cable and a video game console with a comfortable couch to watch it from and a HUGE selection of complimentary snacks and drinks too so hanging out while they work is not only painless but fun. But besides being honest, friendly and having a great place to wait, they are also fast, reliable, thorough, and dependable and they have literally gone out of their way to make each of my experiences with them awesome.

5

Steve is always willing to do everything he can to help out. They're waiting area is awesome, filled with food drinks plenty of magazines and a big tv. Recommending to all my friends.

5

This shop has first rate service. As a fellow business owner of 25 years in Campbell, I can appreciate the consistent great service and care. Steven and his crew at Motorpool are trustworthy and do high quality work on time.

5

They're dependable & kind, everyone including the mechanics are polite, and they explain everything and negotiate big jobs. They keep my beloved old Honda going! Thanks guys!

5

Great service and great experience! My tire blew out just around the corner from this place. I was able to walk in, get two new tires ordered and delivered to their shop (motorpool) and the tires were put on the vehicle all in about 2 hours. Which felt like less then that because their waiting room had a comfortable couch and a big tv with Netflix. The price for two new tires and cost of labor was very fair. But what really made them stand out was there customer service. Every single mechanic i spoke with was extremely friendly and polite and made me feel at home when i was at the shop. I live out of town but I am willing to make the 60 mile drive to get all of my auto needs taken care of from Motorpool.

5

These amazing guys are ten stars across the board. Not only do they stand with integrity behind their work, they also provide THE best customer service ever seen in a repair shop. When you take your beloved four wheel baby to Motorpool, you become part of the family and are treated as such. They are honest and take pride in getting (and keeping) you safely on the road!

1

Terrible experience. Motorpool came under new management about a year or so ago. It's a different place now. I went back to them 3 times for a simple oil leak, and they charged me more than $1800 and the problem still wasn't fixed. In fact, my car leaked oil more than ever. Then they told me that they that it will be $2,000+ more in labor to fix it. I finally decided to give up on them and went to another mechanic instead. I spent $350 and problem fixed completely!! There was also a coolant leak somewhere that I had paid Motorpool to fix and that worked only for a few months. That particular problem was also remedied completely by another mechanic. Although I had one-year warranty with Motorpool on the work, I didn't want to deal with them any longer. Motorpool talks a good game, but the quality of their work doesn't back it up in the least. My suggestion is --- look around and do your due diligence!! Response to Motorpool response: It's been 5 months now, and there's still no oil leak, no coolant leak, and the car is working perfectly. All of these thing Motorpool did NOT or could NOT fix even though I paid them good money and multiple visits. Like I said, Motorpool talks a good game. When you have a serious issue with your car, or multiple issues, go somewhere else!!!

Good luck with that next shop.. When the truth doesn't offend you as much please come back. Sometimes a coat of spackle and paint will only fix the problem for a little while, but when it comes back, we will be here for you. Good luck, John. It's a wild world out there, but Motorpool always has your back.

- Motorpool Automotive
5

Good place, Great people!

5

Second visit here in less than a month and service was stellar again. Came by around 8:30 day after Thanksgiving expecting to drop my keys in their night box but they were already open. Finished my oil change in under an hour and took care of my check engine light quickly. My Honda is running better than ever. Thanks again guys!