5

Bring your car here! You will not be disappointed! Super friendly, honest, and professional.

Thank you so much !!

- Motorpool Automotive
5

Steve and Chris rock! Great customer service - great follow up! I like the fact that they are out of the box thinkers, always willing to take on a challenge. I've taken my 1985 Land Rover Defender here on several occasions, to replaced my radiator, intercooler, fuel pump block, and a bunch of other miscellaneous stuff. Everything ran fantastic, without any problems. Fair prices, and great customer service, not much more you can ask for! Thanks guys!

5

So, my mom has been going here for a while now. Always impressed with the service, but today was different. Had a small oil leak and called to set a later appointment with Chris. He not only stayed open, away from his fam and friends, to fix it but also took the time to chat. That's not good customer service. That's an example of the ethic and integrity so few hold to high standards these days. Motorpool continues to exceed expectations and deserves recognition for their exceptional, professional, and familial conduct and service to customers and community alike.

5

The owner Steve is great! He used to help me out at a shop where he used to work, and when they opened up in Campbell, I've been a customer ever since. Chris at the front desk is one of the friendliest dudes ever. They've done all of the service on both of my cars, and even printed me out a list of service records when I sold my last one. They always shoot me straight, and are very transparent with the info they give. Even if it's something I don't necessarily want to hear, they'll give me options with no pressure. I appreciate that. The last time I had my car in, it ended up taking a while, and they helped me get set up with a rental car. Cool shop with that Start-up Bay Area mentality. Thanks Motorpool!

5

I always worry about leaving my car with anyone but Motorpool is definitely the only place I'll take my car. The team knows their stuff, is extremely friendly and willing to answer questions. Prices are very reasonable and service is usually fast. I'd recommend Motorpool to anyone.

5

These guys do a great service here. You should plan to either leave your car, specially on Saturdays, or wait. They have a nice waiting area with tv/wifi/coffee. I do recommend. They do care and tray well their customers!

5

OUTSTANDING service.....I got a referral from my tire place for an alignment. I can honestly say this place treats you like a family. Chris went above and beyond to fit my work schedule.... No bs, honest and friendly service. Kind of place you can tell employees are happy to work there and it shows. Great attitude. Prices are reasonable too. Thank you so much! Dasha

5

My car needed a tune up and some other work. My son suggested I take it to Motorpool. I now am a fan. I did not realize how much power I had lost in this car, tuned up this car runs well. Before, it could not even get out of it's own way. Chris was easy to work with, no regrets.

5

Love this place and this guy--I think his name was Chris--looks like a short Ron Jeremy, which is excellent. I went in to have my alignment done and while he was fixing things, he suggested I get breaks and tires done as they were almost in the danger zone. The thing I really liked was how he explained why it would be a good idea and suggested it. He did not push it on me or act like I was going to die if I didn't do it right now. I had him do all the maintenance and it's seriously like a new car!!! Now I no longer roll into my girlfriends car in the driveway when I come home from work. She is happy. Thanks, Chris (Ron), for making my girlfriend happy!

5

Ok, hands down, BEST place to get your car fixed for any reason. I did a YELP search and I wanted a mom/pop shop verses crappy Midas for an oil change/brake replacement...anyway, Motorpool Automotive came up as a top search and for good reason. This place is amazing! I have to write about how wonderful Chris was. I called to get a quote and he gave me ballpark numbers for my brakes and the price for a full synthetic oil change ($69.95 that includes top off for all fluids and a free brake inspection, tire rotation and 33 point-check!!!) and he asked if I was available same day for drop off and he totally worked with my schedule. So I get to my appointment (which I was 30 minutes late for, eeeeek!) and he was on the phone with a customer yet greeted me with a smile and a wave of as soon as I walked in and didn't rush his phone customer either, massive kudos for that. He asked for the issues with my car and I mentioned the brakes making noise, my check engine light and maintenance required lights were on, I needed an oil change, etc. He drafted up an estimate and said that it would take about an hour or two and that once they do the inspection, he would call me for exact repair costs and go from there. I gave the go-ahead for the oil change though bc that was the initial reason I went. He offered I hangout in their rec-area while I wait which was fully stocked with delicious goodies like bars, candy, Mac-n-cheese, etc. but I ended up getting a ride home...next time I'll take advantage of that lol :) So about 1.5 hours later, Chris calls and tells me my front brakes were in dire need to be replaced (which I anticipated) and my rear brakes needed to be readjusted and he gave me a quote on that which was much higher than I anticipated :/ I told him I'd call him back because I have a friend who owns another body shop that could've done it for a little less. As it turned out, my friend was going to do it at a much lower cost but I'd have to wait a week...when I told Chris this, he asked if I was interested in price matching. Hell YES!! He didn't get it as low as what my friend would've charged, but it was enough for me to say yes to that! I was so happy! He said my car would be ready soon and it definitely was! When I arrived, again, he greeted me with a nice smile and gave me my key...he went down the list of things he did: full synthetic oil change with filter change and fluids topped off, 33-point inspection, all filters replaced, front brakes replaced, rear brakes readjusted, tires rotated, adjusted tire pressure...and he made sure none of my maintenance light/check engine lights were on; especially since I'm due for a smog check soon! I even get free re-checks on my brakes if needed as well. They also put a sticker on my car that shows at how many miles I need an oil change, or date...as well as what oil was used. I paid for all of these services what just a brake replacement costs! I am sooooo happy I found Motorpool Automotive and I am sooooo happy with Chris and his wonderful customer service! I will come back again for all my car needs and I highly recommend this shop to anyone and everyone!