Campbell Auto Repair

One of the worst places to get your car in. I brought my car in today for an oil and filter change. I have already been to this place for a couple of times to service my car since I work close by. I came in to drop my car and the person assisting was just downright compelling me to do unnecessary services like Power Steering, Air Filter, etc etc etc. Then he would start talking about road safety and all that blah blah blah. Even after me repeatedly saying that I only want to do the Oil and Filter Change, he finally starts to say - "You know what , don't come here again if you just need to do your oil change. It's a loss for me as I need to pay 27 dollars labor for a 30 dollar Oil Change". Are you kidding me ? Is this how you treat a customer. Is it wrong of the customer to just ask for the services he needs and politely deny other services that was just shoved down my throat ? And the person continues to say that - "I don't have come here again for an oil change". Despite all this, I decided to leave my car here. The worst part follows, I get a call in the afternoon saying my car is ready for picky up. I go pick up my car and start driving it. In less than 10 seconds in the middle of the road my CAR STOPS. Again I start the car drive for like 10 feet, my car STOPS. What a threat to LIFE !!! I somehow managed to pull my car into a vet hospital and made a call to these guys. Someone from the shop came in and opened the hood just to see that the Air Filter Box Cap was just LEFT OPEN and that unfiltered air was going in to stop the car from moving. I mean WHAT IS HAPPENING HERE ? Why do they have to inspect the air filter despite me saying not to do so. AND WHY LEAVE IT OPEN ? There are no SERVICE CLOSURE GUIDELINES ? DISAPPOINTED!!!

This place has never done me wrong. 100% customer satisfaction. They are always honest, hard-working, quick, easy to deal with, and very professional. I am proud to have a sticker that represents where I get my car serviced, and they reward me for that by giving me outrageously great prices for the outstanding work that they do! Now my car looks, sounds, and feels amazing. And I always know that I will make it back for the next inspection. Because that's how dependable they are. Thank you, Steve and team!

Had my car breaks checked as they were making a noise (sounds like air leaking). I was told that nothing is wrong and the breaks are fine. Something seemed off about the way they said this. It made me think that they didn't check anything. I mean, something HAS to be off for the breaks to leak air. So I took it elsewhere today for a second opinion and guess what? There IS a problem with my breaks! My car needs to have the break booster replaced. Having to commute every day and driving 2 little ones, and being told the breaks are fine when they're NOT is extremely disappointing and honestly, I'm pissed. Save your money and go somewhere else. I chose this place because it's close to work and bc of the reviews but I'm never going here again.

This place has a GREAT reputation, and for good reason! My family has been going to Motorpool for a while and the only thing I have to say is that the owner Steve is VERY helpful. His employees are very friendly and knowledgeable as well. There had been a slight miscommunication but everything was resolved quickly and efficiently. Steve's level of professionalism and customer care is seriously as good as it gets. I know that when I go to this place, I will get taken care of. I would totally recommend this place to a friend, or anyone looking for an honest service. Aside from being a great Auto Repair shop, it has an excellent lounge - it's stocked with snacks, drinks, a super comfy couch, and TV w/a streaming service. Steve even has his own hot sauce if you are brave enough to try - it's pretty spicy!

These guys rock. Know what they're doing and they're passionate about it. Very cool, laid back place. Very pleased with the quality and service.

These guys are awesome! I felt in great hands with my car. The guys even let me borrow a truck they had at the shop for the night so I could get around. This is the second time that I have taken my car there. They explained everything they needed to do well and gave me great advice. I felt like I was talking to an uncle or a family friend. If I have any issues with my car again I will definitely be going back.

My husband found Motorpool Automotive for me online awhile back, and today was my third service with them. I scheduled an oil change online last week for today. Steve and his crew continue to provide awesome, expedient and most important of all, honest service. Today was my first oil change; I was in and out in 45 minutes! Free Wi-fi, yummy snacks in the waiting room and friendly, expedient service. Go here for all your car needs. You won't be disappointed.

These guys know what they are doing when it comes to cars. The owner Steve is super nice and very helpful and they are in the business for all the right reasons. Whenever someone has car troubles, I recommend them every time.

Gave one price on the phone but increased later. One person blamed the other for the mistake. I took my business elsewhere. Apologized for the error so I am not giving 1 star.

These guys are amazing! Auto repair shops get a bad rap sometimes, but not these guys! They are thorough, honest, and have fair pricing. I sent my grandma to them and they did not nickel and dime her at all, they went out of their way to make her day, which meant the world to me. I would not trust anyone else with my car maintenance, and I recommend them to everyone I know.