Campbell Auto Repair

Motorpool is the best place I've been to. These guys are really nice and know what they are doing. They kept me knowing what is going on every step of the way. I recommend this place to anyone who is expecting everything from a shop and more!

I had gone there for an oil change and car inspection before my road trip. All I can say is this is one of the best service experience I have had. Reasons: 1. Punctuality: I did not have to wait for a single minute. I had an appointment at 9 and they honored it! 2. Honesty: During the inspection they found steering fluid leak. The guy (Enos) showed me the leak and explained what could be done in an affordable way. Enos also made it clear that I should get this fixed before my road trip, which I really appreciate. For me, honesty and punctuality are most important; couple that with good discounts (20% on labor and $10 off on oil change) and that seals the deal for me! Very satisfied! Great customer service!!

Best experience with car repairs I've ever had. Goes above and beyond to be helpful, they actually care about you and it shows. Willing to work with your budget. If only the DMV were run by these guys...

Went back to get my oil and brakes changed last week. ALL the guys here are awesome! Richard helped me this last time and was amazing. He made sure I knew what I needed to get done ASAP, and what would need to be worked on in the months to come. The guys made me feel welcomed and well informed, I love this place!!!

THE BEST SERVICE IN THE SOUTH BAY, HANDS DOWN! I've taken my 1999 Toyota 4Runner here on MULTIPLE occasions now. Oil changes, tune ups were a BREEZE! They'll give you a straight up, no nonsense quote, and give you an accurate description of what needs to happen, as well as how much time it will take. And lets face it, having a mechanic (or team of mechanics) you can trust is HUGE! Anyway, I'm not just here to write about the basic maintenance. I'm gonna talk about the several times they've went beyond the call of duty. 1. On the lift gate of my truck, the lock broke, and the whole locking panel needed to be replaced. They not only got the part for me, and installed it the same day, they quoted me at a MUCH better price than a local Toyota parts guy I had called (instal included!) 2. I recently had a tire blow out on me on 17. Not only did they send one of their guys out to help me on the side of the road (who arrived before my insurance provided road assistance), they ended up giving me a great deal on a whole set of 4 new tires, AND helped me line up a car to use while mine was getting repaired. I really couldn't ask for anything more. These guys have it all, from a comfy waiting room, to straight up honest service, and competitive pricing. (They even have customer appreciation BBQs occasionally!) I've recommended them to everyone of my roommates, friends and family members practically. You definitely won't be disappointed with these guys. They got my business for LIFE... or at least as I live in the south bay.

Motorpool is great! They were able to do my tires for less than Costco, and they were quicker and, best of all, friendlier. I love being able to support a local business without compromising on price or quality. Thanks Motorpool!

Excellent and reasonably priced service. They were very careful to diagnose and repair a persistent check engine light to prepare for a smog test on our H2. This is a Very Busy shop for a reason, parking can be a challenge but worth it. I may have to return to fix the same issue?

I started going to Steve when he worked at Goodyear a few years ago through a recommendation from a friend. I would take my car to him for routine oil changes and to balance my tires every 3 months. The one time I took my car to a different shop (jiffy lube) they did NOT balance my tires, and tried to talk me into buying a bunch of stuff i DIDN'T need, (new fan, new windshield wipers, etc.) So the $30 service i always get from Steve ended up being upwards of $100 at Jiffy Lube. NO THANK YOU. When Steve opened up Motorpool he fixed the mistakes Jiffy Lube made on my car. Also, when I banged up my car and got a flat, Motorpool replaced my tires and was honest on how it would effect my car if I just replaced 1 tire instead of 2. As a woman not knowing much about cars, I feel comfortable bringing my car here to get serviced knowing that I'm not getting ripped off and my car will always be reliable.

I took my Ford Escort to these guys for what I thought was a starter problem. They did some quick diagnostics and found that the ignition needed replacing instead. Score. They didn't sell me something I didn't need. Another time my brake lights weren't working and it turns out it was a sensor that didn't cost much to replace. They have reasonable rates and a sweet coupon for first time customers to try them out. They explain what they will be doing before they do it, just to make sure you're on board. It's quite a different customer service experience compared to most auto repair shops. They speak English, have free WiFi and Netflix so you can catch up on your shows if you want while you wait. I ended up referring my dad and his Ford Ranger for all sorts of repair too. Solid place that I will keep referring people for repairs.

I brought my 4runner to Motorpool for an oil change and was pleasantly surprised. Steven understand what true customer service is! The turnaround time was great and the waiting room had movies/tv shows and plenty of refreshments. Overall great experience and I will definitely be a repeat customer.