Campbell Auto Repair

Took my car there for oil change and they rotated my tires and check my brakes for me

I got hustleed. I took my car in I knew what the problem was and let them know. When the called me back they quoted other problem but they didn't mentioned the water pump. So I approved what they had prognos with the price for the work the next day they said the water pump needed replaced which I knew that it was the water pump so I approved the job. The next day they told me that they had installed the water pump but the coolent was liking out, and quoted me an additional $1'000.00. I told them I couldn't afford a thousand dollars more. He was rude and said because I didn't approve the additional problem that he couldn't guarantee the water pump after they created the liking I picked up my car with the risk of the engine coolent leaking with in time of driving the car. It seem to me that they were hustling me.

These guys did an amazing job fixing my car! It drives like new again! They put a cute little flashlight keychain on my keys and left a box of Girl Scout cookies on my seat as a gift! The customer service is outstanding and and the mechanical service is top notch as well! They also took my car and got it smogged for me! The price knocked the entire job out of the ballpark, it was so reasonable; I'll never go anywhere else! Thanks, Motorpool Automotive for taking care of me and my car!

They are doing a great job fixing my car! I'm excited to get it fixed and get on my way. If I need a mechanic I'll be coming back.

I called late in the day trying to get a 4 wheel alignment. I was told to bring it in. So the van had side swiped a mountain on ice. So the damage was more extensive. They informed me. They went the extra mile to make sure the van was safe while I looked for something new. And only charged the standard. I would recommend them to anyone

I’ve been going to Motorpool for about a decade and they always provide outstanding service, so I highly recommend them to anyone looking for a trustworthy shop. I recently brought my car to Motorpool for an oil change. They did a great job communicating other concerns they found and sent me an updated estimate, which was easy to approve. In addition to the oil change and everything included with that service, they also had to replace my rear brake pads and rotors, and replace a TPMS sensor. I dropped off my car at 8:45am and my car was ready for me by 3:00pm. Checking out is simple, I received a text with a link that allowed me to quickly pay online. Side note, it’s Girl Scout cookie season and Steve (the owner) bought a TON of Girl Scout cookies, so I was gifted with free cookies when I picked up my car. It was a delicious surprise! Schedule your appointment ASAP before they run out of cookies! :-P

Motorpool Automotive was recommended to me by another automotive shop that I had called whom did not do wheel alignments. So I took the recommendation and called Motorpool to get an estimate on an alignment. John was very friendly on the phone and it was super easy to set up an appointment, get a quote texted to me (which was a great price, BTW), and approve the quote. They put extra time and care into my car (it's a much older car) making sure to do the best job possible. And they even gave me a gift of appreciation when I picked up my car. I am very happy with their time, attention to detail, and service, and I would definitely book with them again in the future. Thank you John and team! Lisabet

Started service with Motorpool a few years ago due to the good reviews. Four different cars later with a myriad of regular/routine maintenance and other unique issues and my experience has been outstanding. Currently, they are working on something that's a bit of a project. Honestly feels is more like a buddy down the street helping me out than an indifferent shop. They have gone above and beyond. I would've loved to do the work, just don't have the hours. They've been very responsive, communicated proactively and been very fair. Not much more you can ask for, and certainly not my typical legacy experience with auto repair.

So grateful for the Motorpool team! They took the time to really look into the issue I presented them with on my Subaru to determine the best fix. Chris, my service advisor, even took time to explain anything that was found during their check and ensured I understood what happening with my car. Thank you, Team Motorpool, for always ensuring my car, Zippy, is running smoothly and safely! 💚

Wow! Exceptional service and quick. Exceptional staff. Thanks guys for making something finally go smooth in my life. Definitely recommend. I will be back when needed! A+++