This review is long-overdue (and long). It all started in 2015 when I was a new driver, sharing my mom's vehicle. My mom took her car there for regular maintenance, and I noticed how well they treated both of us. They took my mom seriously, showed her what needed to be fixed, and provided a nice waiting area with plenty of entertainment. The Motorpool crew has given me the same excellent service, plus swag! I love that they text me updates about my vehicle with photos of parts that need replacing. They also explain their recommendations and answer my questions very well. Today, I brought in a used vehicle that I bought yesterday for cheap (for the current market, anyway), knowing that there might be hidden problems with the car. Motorpool inspected the car and sent me a long list of recommended repairs, and called to explain that the car was neglected, but not abused, and that it would be a reliable vehicle once those repairs are made. It's an old Toyota Matrix, by the way. Somewhat high miles with worn out parts that should have been replaced a while ago. My former car was a 2004 Toyota Corolla, which I sadly crashed a few weeks ago. I'm thankful for how thorough these folks are. They took excellent care of my Corolla and I trust them to do the same to my new-to-me car. Plus: They give discounts on oil changes when you have their sticker displayed on your car and they gave me a candle today! The Motorpool crew are clearly dedicated to their customers. I'm proud to call Motorpool my mechanic.