5

Motorpool was great! I needed an oil change and they informed me that my car only takes synthetic oil and I had no idea. It was 70 dollars more than I was expecting but I didnt have time to get an oil change anywhere else. Well they ended up giving me a discount with my Yelp check in and my oil change actually ended up lasting 7-9k miles which makes it actually more worth it than getting 3 standard oil changes. So it was actually really great that I ended up going there and getting the synthetic oil. They were patient and explained everything to me so it was straight forward. Thanks motorpool. Will def come again!

5

OK, update. After they talked me out of keeping my old Suburban I got a Yukon XL. Loved it for a while, but 50,000 miles later, I started to really not like how it handled. I was pretty sure something was either broken or worn out, so I took it to Motorpool. They drove it and made some repair suggestions which I approved. They stayed late that day to get it done so I wouldn't have to wait another day. The difference in how it handles is astonishing. I'm very happy to have it driving well again!

5

Chris, the manager, is always responsive and attempting to make life easier for his customers. He's an honest mechanic that won't overcharge and only wants the best for your vehicle. I have come back and will continue to come back for any issues I face.

5

I was recommended to Motorpool Auto by a tire shop to get an alignment. Very friendly and knowledgeable staff. I was even able to use a coupon from the tire shop to save some $. The shop has a clean waiting area and I didn't wait too long. I highly recommend Motorpool Auto if ya need an alignment! Thanks!!!

5

Izzy and Joe are awesome dudes. I came into the shop unannounced after my car began to make a terrible scraping noise on the freeway nearby. It was a minor fix, but they did it free of charge and within 10 min of me walking in. Highly recommend

5

Wow, fast service. We needed an oil change and it was done in 40 minutes, including checking all the fluids. Competitive rate and a real auto shop, not just an oil change shop. Love supporting small businesses.

5

These guys are awesome. Straightforward and honest automotive work. They're incredibly good at their jobs, and on the off chance that something goes awry (which hardly happens), they go above and beyond to make it right. Plus the personal touch they put on their work (like including a Star Wars reference on the oil change sticker) makes it really feel like they're your neighborhood friends who just happen to work on your car.

4

I have a European car, when things go bad, which will happen, it is expensive, regardless of where I go. I was hoping it would've been a bit cheaper, but it wasn't. It took about two weeks to get my car back after complications with other cars then my car. Initial estimate was to get my car the next day. Things happen, but it was a bit of an inconvenience going on two weeks, not to mention how much I owed them by the end. I had a decent experience, but nothing special. Everyone was friendly and answered my questions.

5

ONE HAPPY MOTORPOOL CUSTOMER! I love these guys! Thanks for fixing my complicated issue this week and coming in way under budget. I have been having my vehicles serviced and repaired at Motorpool Automotive since they opened. Even having left the Bay Area 3 years ago I still bring my vehicles back because the quality work and customer experience has not been matched. My kids even love coming to Motorpool with their awesome waiting room having movies, video games, snacks & drinks. Thanks a lot guys, you rock! #motorpoolautomotive

5

Always received great service here and everyone who works here has been very welcoming & helpful. Even while you wait they have a fully stocked lounge area with WiFi, chargers, snacks & drinks, a flat screen, etc. Definitely recommend Motorpool if you're looking for a quality shop to go to in the San Jose area.